Lifeline Assistance Program was set up in 1985 to make sure everyone in the U.S. could use phone service. Life Wireless runs with support from the Federal Lifeline program and gives free cell service monthly to the participants who qualify. They also have plans for those who don’t qualify for Lifeline help.
About Lifeline Support
Lifeline support makes phone and internet service cheaper. If you qualify, you can get a Lifeline discount on either a home phone or a cell phone, but just one phone line per house can get the discount.
For more details on Lifeline, you can visit:
- Universal Service Administrative Company: Lifeline
- Federal Communications Commission
- FCC Encyclopedia: Lifeline Public Service Announcements
Who Can Get Lifeline Assistance?
Life Wireless gives a Lifeline discount to low-income folks and families for wireless services. To get Life Wireless service, you gotta meet certain rules like getting government help or having a household income at or below 135% of the federal poverty level for your state. What makes you eligible can vary by state. Remember, Life Wireless service can only be used by one person per household and can’t be mixed with other Lifeline offers.
Lifeline is a government help program. You gotta be eligible to sign up, and you might need to show some papers.
You can only get Lifeline benefits for one line. You can choose either a landline or a wireless number for the discount, but not both.
Telrite Corporation, doing business as Life Wireless, is an Eligible Telecommunications Carrier (ETC).
If you are part of any of these programs, you’re likely eligible for Lifeline:
- Food Stamps or SNAP
- Medicaid (not Medicare)
- Supplemental Security Income (SSI)
- Section 8 Housing
- Veteran’s Pension or Survivor’s Pension
You might also qualify if your income is at or below 135% of the Federal Poverty Guidelines.
People living on Federally-recognized Tribal lands might qualify under different programs like:
- Food Distribution Program on Indian Reservations
- Bureau of Indian Affairs General Assistance
- Tribally Administered TANF
- Head Start (if you meet the income standards)
What’s Included in Life Wireless Service?
- Unlimited Nationwide Calling
- Unlimited Text Messaging (MMS not included, varies by plan)
- Call Waiting
- Three-way calling
- Voicemail
- Caller ID
- No roaming charges
- No extra charge for long-distance calls within the U.S.
- Free 911 Service
- Affordable Recharge Plans
CTIA Consumer Code For Wireless Service
Life Wireless follows the CTIA (Cellular Telecommunications Industry Association) Consumer Code, developed by the CTIA and some wireless carriers. This code makes sure that:
- Customers know the rates and terms of service
- Service availability maps are accessible
- Contract terms are clear, and customers are informed about changes
- There’s a trial period for new services
- Advertisements provide clear disclosures
- Charges from carriers are identified separately from taxes on bills
- Customers can terminate service if contract terms change
- There is easy access to customer service
- Consumer inquiries and complaints, especially those received from government agencies, are promptly addressed
- Privacy of customers is protected and respected
Life Wireless commits to these principles to ensure transparency and fair treatment of all its customers, enhancing the overall user experience. By adopting these practices, Life Wireless aims to maintain trust and ensure satisfaction among consumers, making it easier for them to manage their communication needs effectively.